The Medlock Medical Practice - News

Notice: Phone Lines

Important Notice: Phone Line Issues We are currently experiencing a national issue affecting our phone lines. As a result, our surgery is unable to receive calls from mobile numbers at this time. This issue is being investigated as a matter of urgency, and we are working closely with the relevant teams to resolve it as quickly as possible. We apologise for any inconvenience this may cause and appreciate your patience. We will provide an update as soon as we have more information. Thank you for your understanding. Medlock Team.

Half Day Closure - 17.7.25

We will be closed for training from 13:00 on Thursday 17/07/25 and will reopen at 08:00 on Friday 18/07/25. Our phone lines will go through to the Out of Hours service during this time and in an emergency ring 999. Thank You – Medlock Team.

CQC

Our service is regulated and assessed by the Care Quality Commission (CQC). Please feedback to CQC on care you have received from us via Give Feeback on Care - https://www.cqc.org.uk/give-feedback-on-care/PPVGFOCProviderchannel2023. You can also call CQC on 03000 616161 .

Mounjaro Update

Tirzepitide -- (brand name Mounjaro), We know the media is reporting that this is now available through your GP or another provider in the NHS but there are very strict eligibility criteria. Please do not contact the practice or make an appointment with your GP to discuss medication for weight loss. If you are eligible your GP will contact you. For more information please visit: https://gmintegratedcare.org.uk/weight-management-in-greater-manchester/

Half Day Closure 19.6.25

We will be closed for training from 13:00pm on Thursday 19/06/25 and will reopen at 08:00am on Friday 20/06/25. Our phone lines will go through to the out of hours service during this time. If you need any other medical advice please ring 111 and in an emergency 999. Thank you -- Medlock Team.

Upcoming Renovations.

Dear Patients, We are writing to inform you about upcoming renovation work at Medlock Medical Practice, which is due to begin very soon and is expected to last approximately 12 weeks. These renovations are part of our ongoing commitment to improve the quality of care we provide. The work will include expanding our facilities, increasing the overall space within the practice, and adding more clinical rooms. These changes will allow us to offer greater appointment availability and enhance the way we deliver care to our patients. During the renovation period, there will be some necessary changes to how we operate. We are grateful to the NHS for providing us with temporary clinical space on the ground floor in the Resource Centre. This means that while our usual premises on the second floor are being improved, you may be seen either upstairs or downstairs depending on which clinician you are seeing that day. We understand that this may cause some disruption, and we sincerely appreciate your patience and understanding during this time. There will likely be further adjustments and challenges along the way, but please rest assured that we are doing everything we can to minimise inconvenience and ensure continuity of care. Once the renovation is complete, Medlock Medical Practice will be better equipped to meet your healthcare needs — with more space, more clinical capacity, and improved services. We will keep you informed throughout the process with regular updates. Thank you again for your continued support as we take this important step towards a better, more accessible practice for all.

Half Day Closure

We will be closed for staff training from 12:30pm on Thursday 15/05/2025 and will reopen on Friday 16/05/2025 at 08:00am. Our phone lines will go through to out of hours service during this time. If you need any other medical advice during this time please ring 111 and in an emergency 999. Apologies for any inconvenience this may cause. Thank you -- Medlock Team.

Bank Holiday 5.5.25

The surgery will be shut for Bank Holiday on Monday 5th May 2025 and will Reopen on Tuesday 6th May 2025. If you need any medical advice during this time please contact 111 or 999 in an Emergency. Thank you. Medlock Team.

IP&C Award!

We are delighted to announce that our surgery has been awarded the Infection Control Certificate of Excellence this week. Infection control is a top priority for us, and this award reflects our team’s commitment to keeping our patients and staff safe.

Mental Health First Aiders

We’re proud to share that our GP surgery now has 3 qualified Mental Health First Aiders! Your well being matters to us — and that means both body and mind. Our dedicated team are trained to spot the signs of mental health struggles & offer support were needed.