The Medlock Medical Practice - News

NHS mental health support

People in Greater Manchester can now access urgent NHS mental health support via text message. • Text: 07480 635134 • Available: 24/7 Who can use the service The service is available to people of all ages who are registered with a GP in Greater Manchester. It is free, secure, and confidential, and you can text on behalf of yourself or someone else. How it works When you text 07480 635134, you’ll be connected to a trained mental health practitioner from your local team. They aim to respond within four hours. The practitioner will support you through text messages and help you get the urgent care you need. With your permission, they can access your patient notes if you’ve previously received mental health support. This will reduce you having to repeat information and help them provide better, more joined up care. About the service This service is part of the Greater Manchester NHS 111 Mental Health team, delivered by Pennine Care, Greater Manchester Mental Health, and local voluntary, community and social enterprise partners. It's supported by ChatHealth, provided by Leicestershire Partnership NHS Trust. You can reach us by texting 07480 635134, free of charge, 24/7 or by visiting the ChatHealth website and searching @GMChatMentalHealth. Important information This is not an emergency service. If there's an immediate risk to life, or you need urgent physical healthcare, please call 999 or go to A&E. You can still access urgent mental health support 24 hours a day, free of charge, by calling NHS 111 and selecting mental health option 2, or by visiting NHS 111 online. Community crisis spaces and other urgent mental health support options are also available across Greater Manchester.

Half Day Closure

We will be closed for training from 1.00pm on Thursday 18/06/26 and will reopen at 8.00am on Friday 19/06/26. Our phone lines will go through to the out of hours service during this time and in an emergency please ring 999. Our online service will remain open. Thank you. Medlock team.

Certificate of excellence!

We're Proud to Share Some Great News! We are delighted to announce that our practice has been awarded the Certificate of Excellence in Infection Prevention and Control for the second consecutive year. This achievement reflects our ongoing commitment to maintaining the highest standards of cleanliness, safety, and patient care. Receiving this recognition for two years running demonstrates the dedication and hard work of our entire team in ensuring that our clinical environment remains safe, hygienic, and compliant with the latest infection control standards. Our infection prevention and control procedures are regularly reviewed, audited, and updated to ensure we continue to provide the highest level of protection for our patients, staff, and visitors. From rigorous cleaning protocols and equipment sterilisation to staff training and quality assurance processes, patient safety remains at the heart of everything we do. We are incredibly proud of this accomplishment and would like to thank our team for their professionalism and commitment, as well as our patients for their continued trust and support. This award reinforces our promise to deliver safe, high-quality care in an environment where your health and wellbeing always come first. Thank you for being part of our journey and helping us celebrate this success.

Bank Holiday 25.5.26

Bank Holiday Closure Notice: Please note that the practice will be closed on Monday 25th May. We will reopen as normal on Tuesday 26th May at 7:00am & 8.00am on the phones. During this time, our phone lines will be diverted to the out of hours service. If you require urgent medical assistance, please contact 111 or in an emergency, please call 999. Thank you -- Medlock Team.

National Smile Month!

Children’s oral health in Oldham is one of the worst in the country and a major concern, although in the 2023/24 survey improvements were seen in the number of our 5-year-olds oral health experiencing tooth decay. During National Smile Month this year we are focusing on how small habits every day can help protect your teeth, gums and overall wellbeing. 1. Brush teeth for two minutes, twice a day, with a fluoride toothpaste 2. Have less sugary foods and drinks 3. Visit a dentist regularly 4. Clean in between your teeth 5. Adults can use a mouthwash daily. https://www.dentalhealth.org/national-smile-month

Half Day Closure 14.5.26

We will be closed for training from 1.00pm on Thursday 14/05/26 and will reopen at 8.00am on Friday 15/05/26. Our phone lines will go through to the out of hours service during this time and in an emergency please ring 999. Our online service will remain open. Thank you. Medlock team.

Mental Health Event

Mental Health Awareness Event on Friday 15th May 10am - 3pm -- Oldham Leisure Centre. Free Event -- No Need to book!

Half Day Closure 16.4.2026

We will be closed for training from 1.00pm on Thursday 16/04/26 and will reopen at 8.00am on Friday 17/04/26. Our phone lines will go through to the out of hours service during this time and in an emergency please ring 999. Our online service will remain open. Thank you. Medlock team.

Easter Bank Holiday Closure

Easter Bank Holiday Closure Notice: Please note that the practice will be closed over the Easter weekend on Friday 3rd April (Good Friday) and Monday 6th April (Easter Monday). We will reopen as normal on Tuesday 7th April at 8:00am. During this time, our phone lines will be diverted to the out of hours service. If you require urgent medical assistance, please contact 111 or in an emergency, please call 999. We would like to wish all our patients a very Happy Easter. Thank you -- Medlock Team.

Launch: @GMChatMentalHealth

Did you know people living in Oldham Borough can now access urgent mental health support via text message? Text them on: 07480 635134 (7am - 7pm). Or call NHS 111 and select mental health option 2, free of charge, 24/7.